doi:10.7916/d8-8kgx-md25Oral history interview with Robert V. Swartz 1974Swartz, Robert Voral historiessound recordingssound recording - nonmusicalExecutivesContainersPersonnel managementQuality controlSwartz, Robert VContinental Can CompanyMilitary training and service, World War II; Continental Can's Wheeling plants; difficulties as personnel manager; development of quality control system, changes in employee attitudes; control audits; evaluation of management; customer claims.